Add a Video

Videos help exhibitors provide attendees with a sneak peak into a featured product or service. It is also common for exhibitors to upload a general video for attendees advertising company key points and take-aways.  

While every event has a variety of content and custom design within each page, we hope to guide you through what you can expect on the Add a Video page or visit our FAQ's*.

  1. Let's get started by clicking the Video button typically* located within your Exhibitor Console


  2. Select your video file.
    • Be sure to upload your video within the specifications (Size and file type requirements.) provided or the video will not save.


  3. After you click on Next, you can fill out the details of the video and click Finish. 


  4. Once you click Finish, the video will appear on the exhibitors' eBooth Profile on Event Map and the Exhibitor List.
  5. When the upload section of the page no longer appears, this means you have used up the allotted video entries your event has chosen to offer.
    • If you do not see any instructional text to let you know how many videos you may add, contact the event directly to inquire.
    • For events with the quantity listed, this is the amount included. 
    • If there is "upgrade" text or a Buy Digital Promotional Opportunities button on your exhibitor console, click into it to see if your event offers an upgrade for more videos. 

Frequently Asked Questions:

Q: Are you seeing your video uploaded but it is not yet playing or is displaying a black screen?

A: Often, large videos take 24 hours to fully load. Please check back 24 hours after you uploaded your video to see if it has updated. 

Q: What file size can I upload?

A: The allowed size is below 75 MB. 

Q: Which video formats can I upload?

A: Use a supported container type, video codec, and audio codec listed below:

  • Supported video container types: AVI, MOV, WMV, MP4, MPEG, FLV, 3GP, and 3G2.
  • Supported video codecs: all of the popular MPEG-4 variants like DivX, XviD, H.264, 3IVX, and MSMPEG4, plus Windows Media 9.
  • Supported audio codecs: MP2, MP3, WAV, AAC (typically seen in QuickTime files), Windows Media audio, and for mobile devices AMR in both narrow-band and wide-band varieties.

 *Disclaimer: Please be advised that not all content and functionality above may be available as it is up to the event to decide what pages, fields and features they wish to utilize. If you would like some of these features for next year's event, contact the event directly to request them.

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